Frequently Asked Questions About E-learning Courses

Login Related Queries:

  1. How to Login to the course dashboard?
    Answer:  Click:  , submit a given credential and then click on ‘Login’.
  2. How to reset a new password, if I forget password?
    Answer:  Click : ; Enter your registered E-mail ID,  and you will get a password via e-mail.
  3. After login, where I can start the course?
    Answer: After login, click on MY COURSES in the navigation bar. Here, you can see your purchased course with START option. Click it and accept terms and conditions to start your course.

Course Related Queries:

  1. How to Enrol to Start Course?
    Answer:  After successful payment, you will receive an e-mail with Course Dashboard link and auto-generated username & password. By this username & password, you can login and start the course.
  2. Are E-learning Courses live?
    Answer:  The contents of all automated lectures are designed in the form of audio-visual presentations, and hence they give live effects to users.
  3. Is it necessary to complete the course within a time limit?
    Answer:  There is no specific time limit to complete the course, you can login anytime and learn anytime as per your convenience and complete the course. But it is important to note that our system will remove access to the course after 2 months of purchase. Therefore, course needs to be completed in 60 days of purchase.
  4. How long the course is accessible?
    Answer: The course content will be accessible until you clear the final exam. After passing the final exam only Results and Certificate will be accessible.
  5. What is the duration of course?
    Answer:  The course duration, including exam times, is given on the course page. If someone completes the exam faster, the duration may be less by up to 30%. So, it depends on the user.
  6. Can I save the course material on my computer?
    Answer:  Partially. You can save Handouts given with each session in .pdf format to read them anytime offline. But, Lectures couldn’t be saved in your device; you have to run it online only after login to the course dashboard. But after passing the exam it will be not accessible.
  7. How does our E-learning course work?
    Answer:  To get the answer, please visit here:

Exam Related Queries:

  1. Are all sessions and final exams online?
    Answer:  Yes, all session exams and final exam are online at the course dashboard and users can appear in them without any extra charges.
  2. What will happen if I fail in the exam?
    Answer:  If you don’t clear the exam in the first attempt, you can reappear for it anytime, until you pass. You need not pay any extra fees for reappearing in the exam. You will have a record of results for each session.
  3. When can I give the final exam?
    Answer: The final exam is accessible only after you pass all the session exams.

Certificate Related Queries:

  1. Where is the training certificate?
    Answer:  After completion of the final exam successfully, you will receive or download a certificate from the dashboard.
  2. Is the certificate globally recognized?
    Answer:  Yes. The certificate provided by us is recognized worldwide by most certifying bodies. We are an accredited training organization and fulfill relevant management system standard requirements to provide training courses and certificates for various management system auditors. Our certificate fulfills all criteria.
  3. How can others validate genuinely my certificate at any time on this website?
    Answer:  If you submit your certificate to any third party then he can verify it online by entering your name and certificate ID and can verify it anytime from website’s home page.

General Queries:

  1. Where is my Payment Receipt?
    Answer:  You will receive your payment receipt with a confirmation e-mail as soon as you complete the transaction. You can also download the payment receipt from the course dashboard after login.
  2. How can I add users, if a course is purchased for multi-users?
    Answer:  Please go through the link given below to know how to add multiple users:
  3. Can I purchase a course for collogue or anyone else?
    Answer:  Yes, you can. You can send your credentials to anyone else until you start the course. He/ She just has to update his/her profile before accepting the terms and conditions at starting of their course. The certificate will be generated for the name mentioned in the profile.
  4. What is the qualification required to get a certificate for the e-learning auditor course?
    Answer:  It is a personal course and no prior qualification is required; anyone can enroll and learn the course and achieve certification.
  5. Summarize course content & exam pattern?
    Answer:  Our courses are distributed in sessions and each session contains lectures, handouts and session exams. After completion of all online session exams, you can access the final exam. After clearing it your certificate will be generated and it can be downloaded from the course dashboard.

Our Valuable Customers...

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What Our Customer Says...

Blaizon C Mathai
Abu Dhabi, UAE

I would like to extend my sincere gratitude in introducing this program. Course material and presentations very valuable indeed and informative too. Even presentations made in simple language

Maria Garcia
California, USA

Great e-learning course by Punyam Academy, easy to use and learning can be done at your own pace. Material and content provided is exceptional. I would definitely recommend to anyone

Paul Thompson
South Africa

My first online course experience and it was pleasant to attend PAS102. I found the course to be very thorough and covered all aspects that are needed to carry out auditing.

Mary Smith
Dubai, UAE

The course has good information for new auditors or anyone that wants to be an internal auditor for understanding the standard. The content was very relevant, and the process of assessment required me to really understand the coursework

Nancy Lewis
South Africa

I was very happy to be able to complete the course online. I enjoyed being able to complete the course at my own pace. The support from Punyam Academy team has been great. Thanks!

Edward Anderson
California, USA

A valuable online opportunity to further skills and knowledge. Enrol for ISO/IEC 17025 auditor course, and fills best certified course in minimum cost

John Davis
Abu Dhabi, UAE

Excellent training at Punyam Academy, friendly atmosphere and lovely staff, highly recommended. Voice enable presentation gives me filling like live training, which saves my time.

Jennifer Nelson

Best place to go for ISO/IEC 17025:2017 Internal Auditor training. I have attended classroom training and found them extremely beneficial and enjoyable. Trainers are very understanding and knowledgeable.

Daniel Johnson
Washington, USA

I appeared for ISO 45001 auditor training course. Highlight of this course is good audio visual presentation, study material to download as well as exams to review my knowledge.

Charles Wilson
Abu Dhabi, UAE

Congratulations to Punyam Academy team for providing best knowledge sharing platform online. Achieved ISO 9001 internal auditor certificate, looking forward to enrol next auditor course very soon.

Karen Smith
California, USA

The course more economical compared to classroom training and flexible timings make it more recommendable. Looking forward for more complex courses like PMP, IRCA certified courses etc.

Ajit Patel
Altrafine Gums

I am highly satisfied with your course on food safety management system. Now I am fully aware about FoSTaC requirements and appreciate efforsts of Punyam Academy throughout the training session.

Dr. Bharat Agrawal
Analytical Development Laboratory Torrent Research Center

The training materials given by Punyam Academy experts proved to be very useful in managing our own requirements. We appreciate trainer's knowledge and efforts in delivering good sessions. All the best for upcoming training programs.

Alpesh Patel
Meghmani Industries Limited

I am happy with the certified ISO/IEC 17025:2017 auditor training course at Punyam Academy. Now I am fully aware about ISO/IEC 17025:2017 transition auditing and quality management requirements for testing laboratory.

Shreeyansh Kumar

Thank you Punyam Academy for providing me world class learning at affordable cost. Trainer has very good knowledge about subject. Training environment & facility at training center is exceptional.

Dattatray Sawarbandhe
CEO, Bombaywalla Foods

A great step has been taken by organizing Food Safety Training and Certification (FoSTaC). This knowledge sharing will only bring all the business motive together of common standard, quality and good healthy surrounding. My India is growing - Keep it up Punyam Academy.

Subhashchandra Pathak
Terapanth Foods Limited

Attending FoSTaC training course for food safety management system is awasome experience. Now I am fully aware about food and quality management requirements in food manufacturing organization.

Sachin Patel
Mazda Limited

Attending classroom training at Punyam Academy was a wonderful experience. I got the opportunity to learn FSSAI requirements as FoSTaC training from experienced instructors.

Sajan Peter
Saudi Arabia

I have purchased and successfully completed ISO 9001:2015 certified internal auditor training course. It is Very professional and helpful training program customised to achieve maximum customer satisfaction.

John Watson
United Kingdom

Training material was of a high standard. Exams were very goo and made you think.

Billy Croker
United States of America

Very good and through course. Make you really think about somethings and the way you perform an audit.

Irron R Collins
United States of America

Course is very informative, easily understood and provides good understanding of requirements as needed. However could not print my certificate.

Bibi Ruwaydah Soreefan

I loved the course. Just what I needed for my calibration journey. Looking forward to taking more courses at Punyam Academy.

Jose Cabrera
United States of America

The material provided during the course was adequate to provide the required knowledge of ISO 13485:2016 in preparation for each session exam and final exam. Very happy with the course, will recommend it to other colleagues.

Dr. A. K. Gupta

Nicely prepared learning programme , helpful to prepare Quality Manual and accreditation for laboratory.

Trinidad and Tobago

The course was very comprehensive and practical! An indispensable training resource for prospective ISO 45001 lead auditors.

UK Lee
South Korea

It was very helpful to get ISO 14001 auditor qualification, thanks a lot.


Well defined Training Program... Thanks...!!!

Johan Pretorius
South Africa

The course was very comprehensive and practical! every thing is well explained.

Maud Van Looy

The content of the training was very useful to the team, and all of our team members have completed the training successfully.

Shiv Prakash Bhutra

There was a good pace and tone to the training in online E- learning course, which kept it interesting throughout.

Rohit Prajapati

The design of the course, including clarity of presentation, quality of video and audio, session exam are excellent.

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