ISO 20000-1:2018 Awareness and Auditor Training Kit

C122   Type: PPT Package

The ISO 20000 awareness and auditor training kit will help users to become competent to plan and perform audit of an IT Service Management System.  This training kit includes more than 290 editable ISO 20000 ppt presentation slides with user manual and other document files in editable word format.

ISO 20000-1:2018 Awareness and Auditor Training Kit


Punyam Academy has designed this ISO 20000-1:2018 Awareness and Auditor Training Kit to help users establish, implement and audit an IT service management system (SMS) in order to continually improve its effectiveness and performance.  This kit is packed with information to learn skills required for system implementation and performing internal audits in an organization, risk management and quick SMS installation based on ISO 20000-1:2018 requirements. The information provided in this kit is helpful for individuals to become a certified ISO 20000 internal auditor and grow in career, as well as for companies who want to conduct in-house awareness and certified internal auditor course for ISO 20000 IT service management system. This training kit includes workshop and case studies for effective training of the users in order to understand the requirements of an ISO 20000 IT service management system and the process, steps and techniques for auditing the implemented system.

Contents of ISO 20000 PPT Presentation Kit

Our ISO 20000-1:2018 Awareness and Auditor Training Kit includes more than 290 editable slides with user guide and other document files, as listed below:

  1. ISO 20000 ppt presentations, which are segregated in following 9 modules:
    • Overview of ISO 20000-1:2018
    • ISO 20000-1 Requirements
    • ITSMS related Terms and Definitions
    • ISO 20000-1 Documented Information
    • ITSMS Internal Audit
    • Steps for Quick ISO 20000-1 Installation
    • Risk Management
    • Steps for ISO 20000-1 Internal Audit
    • Workshops and Case Studies
  2. A trainer's guide and handouts in editable form to understand ISO 20000-1 subject well.
  3. Workshops and case studies to evaluate effectiveness of ITSMS training.
  4. A question bank of over 290 audit questions.
  5. Sample copy of ISO 20000 audit forms and templates.
  6. A sample copy of ISO 20000 internal auditor certificate.

Download Free Demo of ISO 20000 ppt presentation kit on awareness and auditor training to get a full idea of our package.

Benefits of Purchasing ISO 20000 Presentation Training Kit

The largest benefit of purchasing this ISO 20000 presentation kit is that you can save a lot of your precious time while preparing the ISO 20000-1:2018 training course materials for your in-house training programs. ISO 20000 consultants can also get benefitted in the same way when designing and delivering ISO 20000 awareness and auditor training to their clients. Some of the key advantages of using this ISO 20000 ppt presentation kit are as below:

  • The contents of this kit are easy-to-learn and user-friendly and comply with all ISO 20000-1:2018 requirements for quick ISO 20000-1 training.
  • ISO 20000 presentation and handouts are given as digital files which can be easily edited according to your needs, within few hours without any cost.
  • You can easily customize the ISO 2000 ppt slides and also add audio in the local language.
  • You can conveniently train your employees in-house with ISO 20000 presentation kit or provide online training.
  • This training kit will also help your company’s personnel in ISO 20000:2018 registration and surveillance audits.
  • The ISO 20000 ppt presentation kit takes care of all the sections and sub-sections of ISO 20000-1: 2018 requirements. It is also helpful in training of contractors and vendors.
  • The ISO 20000 presentation material is aimed at strengthening the organization by system establishment and providing best training materials for ISO 20000-1:2018 to shape your organization in proper manner.

This training kit is created under the guidance of experts having rich experience of consulting, training and auditing for ISO 20000 IT Service Management System.

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What Our Customer Says...

Blaizon C Mathai
Abu Dhabi, UAE

I would like to extend my sincere gratitude in introducing this program. Course material and presentations very valuable indeed and informative too. Even presentations made in simple language

Maria Garcia
California, USA

Great e-learning course by Punyam Academy, easy to use and learning can be done at your own pace. Material and content provided is exceptional. I would definitely recommend to anyone

Paul Thompson
South Africa

My first online course experience and it was pleasant to attend PAS102. I found the course to be very thorough and covered all aspects that are needed to carry out auditing.

Mary Smith
Dubai, UAE

The course has good information for new auditors or anyone that wants to be an internal auditor for understanding the standard. The content was very relevant, and the process of assessment required me to really understand the coursework

Nancy Lewis
South Africa

I was very happy to be able to complete the course online. I enjoyed being able to complete the course at my own pace. The support from Punyam Academy team has been great. Thanks!

Edward Anderson
California, USA

A valuable online opportunity to further skills and knowledge. Enrol for ISO/IEC 17025 auditor course, and fills best certified course in minimum cost

John Davis
Abu Dhabi, UAE

Excellent training at Punyam Academy, friendly atmosphere and lovely staff, highly recommended. Voice enable presentation gives me filling like live training, which saves my time.

Jennifer Nelson

Best place to go for ISO/IEC 17025:2017 Internal Auditor training. I have attended classroom training and found them extremely beneficial and enjoyable. Trainers are very understanding and knowledgeable.

Daniel Johnson
Washington, USA

I appeared for ISO 45001 auditor training course. Highlight of this course is good audio visual presentation, study material to download as well as exams to review my knowledge.

Charles Wilson
Abu Dhabi, UAE

Congratulations to Punyam Academy team for providing best knowledge sharing platform online. Achieved ISO 9001 internal auditor certificate, looking forward to enrol next auditor course very soon.

Karen Smith
California, USA

The course more economical compared to classroom training and flexible timings make it more recommendable. Looking forward for more complex courses like PMP, IRCA certified courses etc.

Ajit Patel
Altrafine Gums

I am highly satisfied with your course on food safety management system. Now I am fully aware about FoSTaC requirements and appreciate efforsts of Punyam Academy throughout the training session.

Dr. Bharat Agrawal
Analytical Development Laboratory Torrent Research Center

The training materials given by Punyam Academy experts proved to be very useful in managing our own requirements. We appreciate trainer's knowledge and efforts in delivering good sessions. All the best for upcoming training programs.

Alpesh Patel
Meghmani Industries Limited

I am happy with the certified ISO/IEC 17025:2017 auditor training course at Punyam Academy. Now I am fully aware about ISO/IEC 17025:2017 transition auditing and quality management requirements for testing laboratory.

Shreeyansh Kumar

Thank you Punyam Academy for providing me world class learning at affordable cost. Trainer has very good knowledge about subject. Training environment & facility at training center is exceptional.

Dattatray Sawarbandhe
CEO, Bombaywalla Foods

A great step has been taken by organizing Food Safety Training and Certification (FoSTaC). This knowledge sharing will only bring all the business motive together of common standard, quality and good healthy surrounding. My India is growing - Keep it up Punyam Academy.

Subhashchandra Pathak
Terapanth Foods Limited

Attending FoSTaC training course for food safety management system is awasome experience. Now I am fully aware about food and quality management requirements in food manufacturing organization.

Sachin Patel
Mazda Limited

Attending classroom training at Punyam Academy was a wonderful experience. I got the opportunity to learn FSSAI requirements as FoSTaC training from experienced instructors.

Sajan Peter
Saudi Arabia

I have purchased and successfully completed ISO 9001:2015 certified internal auditor training course. It is Very professional and helpful training program customised to achieve maximum customer satisfaction.

John Watson
United Kingdom

Training material was of a high standard. Exams were very goo and made you think.

Billy Croker
United States of America

Very good and through course. Make you really think about somethings and the way you perform an audit.

Irron R Collins
United States of America

Course is very informative, easily understood and provides good understanding of requirements as needed. However could not print my certificate.

Bibi Ruwaydah Soreefan

I loved the course. Just what I needed for my calibration journey. Looking forward to taking more courses at Punyam Academy.

Jose Cabrera
United States of America

The material provided during the course was adequate to provide the required knowledge of ISO 13485:2016 in preparation for each session exam and final exam. Very happy with the course, will recommend it to other colleagues.

Dr. A. K. Gupta

Nicely prepared learning programme , helpful to prepare Quality Manual and accreditation for laboratory.

Trinidad and Tobago

The course was very comprehensive and practical! An indispensable training resource for prospective ISO 45001 lead auditors.

UK Lee
South Korea

It was very helpful to get ISO 14001 auditor qualification, thanks a lot.


Well defined Training Program... Thanks...!!!

Johan Pretorius
South Africa

The course was very comprehensive and practical! every thing is well explained.

Maud Van Looy

The content of the training was very useful to the team, and all of our team members have completed the training successfully.

Shiv Prakash Bhutra

There was a good pace and tone to the training in online E- learning course, which kept it interesting throughout.

Rohit Prajapati

The design of the course, including clarity of presentation, quality of video and audio, session exam are excellent.

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