This ISO 20000 Awareness Training – online course is specifically designed for those who want to get basic knowledge of IT services management system, ISO/IEC 20000-1:2018 standard and its requirements. This standard can be applied to IT services provider organizations of all sizes in the public, private and not-for-profit sectors; therefore, online ISO 20000 awareness training course can be useful for all people working in any organization where IT services is a matter of concern. The course includes detailed overview of all the elements and requirements of ISO/IEC 20000-1:2018, list of documented information, steps for ISO 20001-1:2018 certification, etc.
The ITSMS awareness training - online course based on ISO/IEC 20000-1:2018 comprises following four sections:
After completion of this IT services management system – ISO 20000 awareness training online course, you will be able to:
This ISO 20000 awareness training - online course is developed and brought to you by Punyam Academy, for working professionals, college students, and other individuals for enhancing their knowledge and job profile. Our e-learning courses help them to succeed in today's competitive environment, to renew licenses, and to update, strengthen and add quality to their existing knowledge and skills.
This ISO 20000 awareness training online course is useful for all organizations having a risk of information security, their employees, and managers. If you are a working professional or an information service management system consultant, an entrepreneur, or an individual looking for certified ISO 20000 awareness training, Enrol Now!
For details of the authors, trainers and instructors experience and background, please visit our trainers page. They have very rich experience on the subject.
This e-Learning course is provided with study materials and you can read it after your log in or download (PDF format). Use the study materials to reinforce key points and to keep a reminder of what you already learned as well as you can save it in your computer for future reference. The access of this study material is removed after exam is cleared and on line certificate is prepared for the student.
This training program includes the Course Certificate that is issued upon course completion and passing the session exam as well as final exam given in the course with minimum 60% marks. The option to reappear in the exam is also given to student to get this course certificate
After completing the session and passing each session examination the student can appear for final exam. Once the final exam is cleared then it is considered a end of course. The training certificate is ready on our LMS and student can print it or save the training certificate. It is also available for verification by entering the name and certificate number.